For small to medium companies, setting up back-office operations may add up to increased costs and affect long-term business viability. Using the latest software and online technologies, you can now have a team supporting your front line at any time of the day.

This means your front line and production personnel are able to work more efficiently as they are able to tap into your support resources almost 24 hours a day. An order can be received from your client in New York, which is received and processed by your back office staff in the Philippines and handled for production by your manufacturing team in Thailand or China. The client then gets a confirmation the following day that their order has already been sent by courier and should be received within the next 24-48 hours.

By outsourcing your back office, you unbundled can increase your teams’ productivity. WhileYou also freeing up the unnecessary expensive real estate and office maintenance costs. Among the back office functions you can outsource are:

• Billing and Collection
• Procurement
• Data Encoding and Order Taking
• Accounts Payable
• Customer Service