News

We can’t keep outsourcing health care equipment

Sources ranging from the CIA to the Census Bureau disagree on how reliant we Americans are on drugs and medical equipment imported from China. Extend that to international agencies and the variances are even greater

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DICT sets operational guidelines to ICT-BPO sector during ECQ

The Department of Information and Communications Technology (DICT) has provided operational guidelines to the Information and Communication Technology-enabled Business Process Outsourcing (ICT-BPO) sector during the Enhanced Community Quarantine (ECQ)

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Work-from-home schemes for BPO companies

The Department of Information and Communications Technology asked the business process outsourcing sector to explore work-from-home arrangements to maintain business continuity during the Luzon-wide quarantine period.

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Covid-19: No outsourcing for these business processes management companies

Bengaluru: Business process management companies that handle critical functions for some of the world’s largest corporations are being forced to halt large chunks of their operations in India, as the country nears the second week of a nationwide lockdown to stem the tide of Covid-19 infections

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DICT: Work from home scheme should be adopted by BPO firms

MANILA, Philippines — The Department of Information and Communications Technology (DICT) on Monday said Monday that work-from-home arrangements, “as far as practicable,” should be adopted by ICT-enabled Business Process Outsourcing (BPO) companies

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55 BPO firms in Davao complying with restrictions related to anti-virus quarantine

DAVAO CITY – At least 55 business process outsourcing (BPO) companies in the city have complied with the local government’s order requiring them to either operate with a skeletal staff

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Cebu City allows BPOs to operate during curfew hours

CEBU CITY – Mayor Edgardo Labella on Tuesday allowed business process outsourcing (BPO) firms here to continue operating

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4 Davao City BPOs to be closed for not providing alternative work arrangements for employees

DAVAO CITY – Four business process outsourcing (BPO) companies in Davao City will be closed for not complying with an order issued by the local government

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60% of BPO firms yet to comply with community quarantine guidelines

ABOUT 60 percent of the total business process outsourcing (BPO) companies have yet to comply with the guidelines on community quarantine set by the City Government of Davao

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BPOs in Davao City checked for compliance with DTI rules

DAVAO CITY — Business process outsourcing (BPO) companies here are being checked by a joint team from the city government and the Department of Trade and Industry (DTI) for compliance with guidelines

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India's outsourcing industry struggles to work from home

As the coronavirus pandemic pushes India into lockdown, the call centres and IT services firms that function as the world's back office are struggling to piece together work-from-home solutions and other business-continuity plans

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More Davao inns to offer free accommodation to frontliners, BPO workers

DAVAO CITY (MindaNews / 24 March) – More accommodation facilities in Davao City have offered to accommodate for free the nurses of the Southern Philippines Medical Center (SPMC) and workers of the Business Process Outsourcing (BPO) here after many of them were evicted

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BPOs told: Submit contingency plans for employees

CEBU CITY, Philippines — Cebu City Mayor Edgardo Labella wants all Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) firms to submit contingency plans for their employees

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BPO ordered: Follow rules or face closure

The city government has threatened to close down call centers and other business process outsourcing (BPO) companies that cannot comply with the order of providing accommodation or shuttle service to their workers or allow them to work at home

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Groups urge gov’t, companies to prioritize BPO workers’ welfare amid pandemic

MANILA, Philippines – Days into the enhanced community quarantine triggered by the coronavirus pandemic, various groups called on the government and on Business Process Outsourcing (BPO) companies to guarantee the safety and income of workers

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BPO sector implements measures for safer workspace amid COVID-19

In light of the spread of the coronavirus locally, Business Process Outsourcing (BPO) companies have implemented measures aimed at protecting their employees

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BPOs may transfer equipment until March 20 for work-from-home set-up

Business Process Outsourcing (BPO) companies and export firms were given until March 20 to transfer equipment for a work-from-home arrangement of their employees amid the enhanced quarantine measures due to the coronavirus disease

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BPO firms try to stay open after quarantine

BUSINESS process outsourcing (BPO) companies are racing to comply with requirements to remain operational under minimal workforce arrangements amid the enhanced community quarantine in Luzon

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Temporary shelters for BPO workers pushed

MANILA – Business process outsourcing (BPO) companies have until March 18 to provide temporary accommodation to their workers, especially those in the night shift, under the government’s Luzon-wide enhanced community quarantine

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BPO employee’s concerns underscore risks faced by workers amid COVID-19 threat

“Will I stay with my family or will I report for work?” This is the predicament of a Business Process Outsourcing (BPO) worker amid the coronavirus disease (COVID-19) threat

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Quarantine impacts business, workers

BUSINESSES are starting to feel the impact of restricted movement of people and goods due to the coronavirus disease (Covid-19) outbreak, as they adjust schedule of operations and work, taking into account the community

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Outsourcing firms told to prepare flexible work schemes amid virus

AN outsourcing business group has advised companies to implement flexible work arrangements amid the new coronavirus (COVID-19) disease outbreak

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Is your perspective on outsourcing cloudy or clear?

“Wasn’t cloud just another name for outsourcing back then?” joked another guest in a recent briefing, as our host explained just how long ago he’d joined his company’s cloud division

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BPO workers’ group calls for end to sharing of headsets amid COVID-19 outbreak

To prevent the spread of coronavirus disease 2019 (COVID-19), the BPO (Business Process Outsourcing) Industry Employees Network (BIEN) said there should be no sharing of headsets in call center companies

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Investments in Davao City up by 2% in 2019

THE investments in Davao City grew by 2.2 percent in 2019 driven primarily by the services sector, data from the Davao City Investment Promotion Center (DCIPC) shows

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The Benefits of Outsourcing And How It Can Help A Small Business Grow

Nowadays outsourcing is widely used by both small businesses and large companies. Lots of various fields of office work can be passed to remote teams and freelancers

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Taguig-based Deloitte Philippines confirms employee tested positive for COVID-19

Taguig-based consultancy and financial advisory firm Deloitte Philippines on Saturday confirmed that one of its employees has tested positive for the new coronavirus disease (COVID-19)

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BPO still a key driver for PH office space

Santos Knight Frank, a real estate service company, said the business process outsourcing (BPO) sector will remain as a major driver of demand for office space market in the country

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Business-as-usual for BPOs amid COVID-19 threat

MANILA, Philippines — Save for some health reminders and provisions to their workers, business process outsourcing companies are business-as-usual, leaving individual

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Davao council endorses P281 billion proposed projects

DAVAO CITY—The Regional Development Council (RDC) here has endorsed more than P281 billion worth of budget proposals submitted by 48 national government agencies, state colleges and universities

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Service outsourcing firms back to work, launch new software

Service outsourcing companies, most of whom have resumed normal operations, have come up with software applications for corporate clients to remotely manage and ensure the health of employees.

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Davao City to put up invention, promotion center

DAVAO CITY — The city government plans to establish an invention, innovation and promotion center, Davao Inventors Association president Virgilio Sangutan on Monday said.

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4 Strategies That Will Help You Get Outsourcing Right

All the productivity skills and systems in the world will take you only so far. Sure, the latest app could shave several hours off your workweek, but collaborating with other experts will help you accomplish far more than any tool.

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Hiring IT staff vs outsourcing

Small medical practices must perform many information technology (IT) functions—EHR system management, cybersecurity, imaging, billing, and controlling and keeping tabs on infrastructure operations, among others,—to achieve the clinical and financial outcomes necessary for their success.

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Do you have the right skills to make it in the BPO Industry?

In 1992, a man named Frank Holz put up the first contact center in the Philippines which signified the first instance of the nation's Business Process Outsourcing (BPO). Almost three decades later, the country rises as an undisputed Call Center Capital in the world.

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US Medical Billing Company Selects Next BPO Solutions For Its First Venture Into Outsourcing To Philippines

A Medical Billing company out of Texas, USA has selected Next BPO Solutions as its service provider for its outsourced back office requirements. The Client has been providing medical billing services to private practitioners for years and has used the services of home-based contractors in the US for its back-office support. Looking to lower its support operations cost, the Client decided to check the possibility of outsourcing the back-office services to the Philippines.

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Next BPO Solutions Team Helps Ensure Critical Telecoms Infra Are Up and Running

The major islands of the world are connected by submarine fiber optic cables. These cables provide the links necessary to conduct business in Europe, USA and across Asia. On the seas through which these submarine cables traverse are also hundreds if not thousands of merchant, fishing and private ships whose propellers and anchors can potentially cause fiber optic breakage. A single fiber optic damaged or cut would translate to Millions of US Dollars of restoration costs, not to mention the Billions of US Dollars of financial transactions that can be potentially lost.

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Next BPO Solutions Announces Global Partnership with Carolina Wholesale Group

Davao City, Philippines, March, 2017 – Next BPO Solutions, Inc has combined forces with Carolina Wholesale Group (CWG) to grow its BPO Solutions Network. This new alliance will allow Next BPO Solutions, Inc to tap, not only into the financial resources of CWG, but also the wide network of relationships in the USA and other parts of the world.

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Next BPO Solutions Marks Its 7th Anniversary

DAVAO CITY, PHILIPPINES – Davao City’s home-grown Business Process Outsourcing (BPO) company, Next BPO Solutions, Inc. marks its seventh anniversary last July 10, 2016. The company was founded in 2009 by Xavier Eric B. Manalastas with a French-Canadian funding partner. When the funding partner decided to pull out of the business in early 2011, the remaining owners were faced with a dilemma of either shutting down the company or face the challenge and continue the operation with a fresh start. They chose to face the challenge and continue.

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DTI: New businesses in Davao increase by 13%

THE Department of Trade and Industry (DTI) in Davao Region reported that new business name registrations (BNR) in the region reached 10,811 from January to November this year, showing a 13 percent increase from 9,529 in 2013.

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Game on: Online gaming developer sets up shop in Davao

DAVAO City’s thriving information communication technology (ICT) sector got livelier with the recent launch of the massively multiplayer online game (MMOG) Erectus in the city.

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Maata Games is hosting a worldwide competition

Maata Games BV will be releasing an online game named Erectus™ in the spring of 2015. The game tells of the dramatic encounter between the Homo sapiens and Homo erectus that happened on earth 130.000 years ago. In the run-up to the game’s release, the company will be hosting a worldwide competition, the best drawing and the best name will be chosen and used by Maata Games BV in the Erectus™ game or used as inspiration for editing to create fitting elements in the game.

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